购物车图片 购物车 ( )
service hotline : 4007008288

1. Why is there a clicking sound when using the hard disk?

Regarding the problem of abnormal noise after the mechanical disk is connected to the device, it may be caused by the insufficient power supply of the computer's USB port, which causes the hard disk to run poorly. If it is a desktop computer, you can try to connect the hard disk to the USB3.0 interface at the back of the computer. For a laptop, you can consider buying a dual-head USB power supply cable separately.


2. Is it compatible for PS4?

Yes. This external hard drive is compatible with PS4. But the default format of this drive is 'NTFS'. We recommend that you format it into 'exFAT' or 'FAT32' on Windows first. Then plug it into ps4 and format it into 'PS4'. And then you can use it. But one thing need to be noticed is that you need to change the format in the device manager when switching computers, and if you format it, all files and content in the drive will be formatted and gone.


3. I didn't find new portable hard drive in my computer, how to solve it?

Right click 'Computer' - 'Manage' - 'Disk Management'. Find your unallocated disk, right click 'Unallocated', and choose 'New Simple Volume Wizard'. Click “Next” till the page of File system and choose”NTFS” and then go on until “finish”.

 
Copyright ©2005 - 2013 深圳忆捷创新科技有限公司
犀牛云提供企业云服务
Attention